Manage my Membership

Our Self Service Membership Resources

Managing your membership with us is easy via our Active World membership app. See our handy resources and how-to guides below to manage your membership.

If you are a current member, please download our membership app to get started.

Suspend My Membership

Heading on holidays or looking to just take a break, suspending your membership is easy via our Active World membership app. See the how to steps in our guide below.

Suspension conditions: All memberships can be placed on suspension

Cancel My Membership

We are sorry to see you are looking to cancel your direct debit membership with us.

Please email deceptionbay@belgravialeisure.com.au

Cancellation conditions: A 14 days notice period is required on all memberships. You will continue to have access to our venue until your 14 days have ended.